Spikewell is looking for a skilled and passionate Salesforce CRM Administrator to join our Software Development Center (SDC) in Bhubaneswar. Multiple positions are open.
Salary: Salary is no bar for the right candidate
Joining: Immediate
Responsibilities:
We are seeking a highly skilled and motivated Salesforce CRM Administrator to join our dynamic team. The ideal candidate will have a solid understanding of Salesforce functionality, configuration, and administration. As a Salesforce Administrator, you will play a key role in optimizing and maintaining the Salesforce platform to meet the evolving needs of our clients.
- Identify and gather requirements from users and stakeholders.
- Customize and configure Salesforce to align with business processes and requirements.
- Implement and maintain custom objects, fields, validation rules, workflows, and process builder flows.
- Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups.
- Resolve user support tickets, Provide ongoing user training, and create training materials as needed.
- Ensure data integrity through the design and implementation of data quality best practices.
- Perform data imports, updates, and maintenance tasks as needed.
- Develop and maintain reports and dashboards to provide insights into key performance indicators.
- Build and maintain automated processes using workflows, process builder, and Flow.
- Collaborate with development teams for more complex automation requirements.
- Assist in the integration of Salesforce with other systems and applications. Troubleshoot and resolve integration issues.
- Implement and maintain security controls, including sharing rules and security settings.
- Conduct regular security audits and implement best practices.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 2 to 4 years of hands-on experience as a Salesforce Administrator.
- Salesforce certified administrator or Salesforce advanced administrator certification is required.
- Experience in performing Salesforce upgrades and ensuring successful integration.
- In-depth understanding of Salesforce products, functionality, and Salesforce best practices.
- Strong analytical and problem-solving skills coupled with excellent communication and interpersonal skills.
About Spikewell
Spikewell India Pvt. Ltd (a fully owned subsidiary of Spikewell LLC, USA) is a rapidly growing information technology products and services company. We pioneer in providing innovative, scalable, robust, and secure solutions in the ever-changing technology landscape of Web, Mobile, Cloud, AI/ML, and Blockchain technologies.
Spikewell’s portfolio includes leading consumer banks, large health care institutions, rapidly growing AdTech companies. We are in constant pursuit of acquiring and retaining the best talent with competitive employment benefits and a comprehensive support system relieving our team from day-to-day tasks and focus on the most interesting work – delivering value to our customers every day.
What We Do
We develop internet-scale robust software solutions using modern and industry best practices in software development. Join our engineering teams that build massively scalable software and systems, architect low latency solutions, and leverage machine learning alongside the best engineering practices to provide innovative, scalable, robust, and secure solutions to our clients.
Who We Look For
Our Engineers are innovators and problem-solvers, building solutions using the web, mobile, cloud and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced environment.
