Spikewell offers a one-stop shop for healthcare IT solutions. Though some healthcare institutions may already have a large number of technology systems, this does not always result in increased patient satisfaction. In fact, a large number of IT systems in one place may decrease the seamless integration of technology services. To combat this challenge, Spikewell offers integrated IT solutions that aid in healthcare efficiency, trust, and costs.
Cost-Effective Solutions
Spikewell’s innovative technology framework is the whole package. Typical healthcare software systems that are focused on a singular challenge can cost roughly $10M, not including maintenance costs. Implementing a large number of singular-focused software systems significantly increases technology expenses at a reduced effective rate. Spikewell has found a way around this challenge, providing a holistic strategy with solutions tailored to a handful of healthcare’s most demanding challenges. From AI/ML data science to autonomous systems and apps, Spikewell’s network of solutions addresses individual challenges through an integrated approach made more affordable.
Reliable Support Systems
During the pandemic, the largest children’s hospital on the West Coast invited Spikewell to create an innovative solution to an abundance of IT issues and a lack of IT support for employees. They developed SpikeSupport.AI, an automation service for hospital IT help desks, including email automation and chatbot services with a 96% accuracy grade.
DocWell.iois Spikewell’s digital documentation and tracking solution that records and filters important information discussed in patient appointments and transcribes it into data to be imported into patient and hospital filing systems. These IT support solutions aid healthcare workers in spending more time on hands-on patient care.
Customized Patient Experience
Spikewell’s services directly support patients, too. Through Spikewell’s BlueDot technologies, an indoor navigation system, patients can see where their appointments will be taking place inside the hospital through a navigation model on their phones. The indoor GPS app directs the patient from their car to the location of their appointment, showing the patient that the hospital is there for them even before they walk through the doors.
